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December 14, 2016

DOT Bans Samsung Galaxy Note7 from US Airplanes & Air Ambulances

DOT Bans Samsung Galaxy Note7 from US Airplanes & Air Ambulances

The U.S. Department of Transportation (DOT), with the Federal Aviation Administration (FAA) and the Pipeline and Hazardous Materials Safety Administration (PHMSA), has issued an emergency order to ban all Samsung Galaxy Note7 smartphone devices from all air transportation in the United States, including air ambulance services.

The ban comes after several owners of the devices experienced incidents of the battery overheating and exploding while being charged. Samsung, along with the U.S. Consumer Product Safety Commission (CPSC), has issued a recall and suspended the manufacture and sale of the devices.

The ban states that individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in carry-on baggage, or in checked baggage on flights to, from, or within the United States. The phones also cannot be shipped as air cargo. Passengers who attempt to travel by air with their Samsung Galaxy Note7 device will be denied boarding, and anyone who attempts to violate the ban by including the device in checked luggage may be subject to criminal prosecution and fines.

Due to the critical nature of air ambulance services, it is important that all passengers, including patients and any accompanying loved ones, prepare for this ban prior to the time of departure. Passengers in need of travel who have a Samsung Galaxy Note7 device should contact Samsung or their wireless carrier immediately to obtain information about how to return their phones and arrange for a refund or a replacement phone.

For more information about the recall and how to return your device, visit www.samsung.com/us/note7recall.

Additional passenger information from the FAA is available at: www.faa.gov/Go/PackSafe.

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